Once your booking’s in, we’ll handle the rest. Our team reconfirms every detail with the hotel, locks in your perks, and sends you a recap of what to expect. Prior to arrival, we are in touch with our hotel partners again to ensure any preferences (think pillows, view, room location, arrival time, bedding, etc.) are communicated to the team and that you get the PERK V.I.P. treatment you deserve!